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Sales Desk — Q&A

Reps route questions to the CEO, Sales Director, or COO. AI drafts an initial answer from the knowledge base; humans validate. Approved answers with "Add to KB" checked feed the investor AI and the public FAQ hub automatically.

AI will draft an answer first, then route to human for approval.
T-1042 · Reza K. → Sales Director · 2026-06-28answered

A 5M AED investor asks about early exit at month 18. What do we offer?

Answer
Secondary buyback at NAV minus 4% penalty, subject to a 45-day notice and a replacement investor. Documented in Master Contract §7.3.
✓ Synced to knowledge base + FAQ
T-1043 · Sara N. → CEO · 2026-06-30open

Can we bundle two sisters investing together into one Sahm class with joint signature?