Globex Horizon
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Connections · Analytics

Voice of Customer

Aggregates every prospect and investor signal — calls, chats, emails, meeting notes, social — then extracts objections and desires. The dominant themes automatically become sales scripts, objection cards, and FAQ entries. Sources connect as we add each channel.

Data sources
Call recordings (Aircall)
0 / all reps
pending
WhatsApp Business
0 / active chats
pending
Email replies (HubSpot)
0 / inbox
pending
Website chat (Intercom)
0 / sessions
pending
Post-meeting notes
0 / meetings
pending
Social mentions (Meltwater)
0 / mentions
pending
Simulated theme distribution (from historical CRM notes)
Security of capital34%
Exit flexibility22%
Sharia compliance14%
Track record proof12%
Team credentials10%
Tax residency8%
Roadmap: When enough transcripts are ingested, an AI classifier will tag each utterance (objection · desire · risk · trigger) and push top-3 objection cards to every rep before their next meeting. Feeds into: sales briefs, FAQ hub, contract clause suggestions.